PRIVACY AND
COOKIE POLICY

By using our services, you consent to the processing of your personal data in accordance with this Privacy and Cookie Policy (the “Policy”). Such consent constitutes the legal basis on which we process your personal data. You may withdraw your consent at any time by sending a notice to info@somoborac.com

You may then remove all cookies stored on each device used to access the website. The withdrawal of your consent will not affect the lawfulness of any processing carried out before the withdrawal.

We want to provide you with a personalised experience at any time, anywhere and on every device. To do so, we need to collect personal data. However, we want you to retain control over that personal data and to remain aware of where and how it is used. This is extremely important to us.

This Policy explains:

• what information we may collect;
• what we may do with the information collected;
• whether we share that information with others;
• the types of cookies we use and how you may refuse them;
• where we store your information;
• how we safeguard your information; and
• your rights in relation to your information.

At SoMo Borac, we take your privacy seriously. We operate on the principle that your personal data belongs to you and that only you may decide with whom it is shared and why. This principle is fundamental to the way we work, and we are committed to providing a secure environment in which your personal data can be stored and shared with others only when you choose to do so.

INFORMATION ABOUT YOU THAT WE MAY COLLECT

Information You Voluntarily Provide to Us

If you contact us by email or through the website, we may retain a record of that communication for two years in case we need to contact you regarding the matter about which you contacted us, for the purpose of improving operational efficiency and/or managing nuisance communications. We will not use this information for marketing purposes.

If you report a problem with the website, we may retain that information for two years in case we need to contact you regarding the matter about which you contacted us, for the purpose of improving operational efficiency and/or managing nuisance communications. We will not use this information for marketing purposes. The information you provide may include your name, address and email address.

Information We Collect About You and Your Device

When you use the website, application, newsletter or our services, we may use technology such as Google Analytics to collect information about your visit to our website. These tools generally allow us to analyse how you and others use our website.

The information we collect may include:

your IP address;
the type of browser you use, for example Chrome or Safari;
the number of visits per browser on each device;
the type of device and operating system you use;
referral information;
your time zone;
user preferences; and
the pages you have visited.

WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU

We use the information you provide to:

enable us to provide the services;
ensure that content on our website is presented in the most effective manner for you and your device, allowing for easy navigation;
provide marketing information about us and our services;
notify you of changes to the website; and
protect our servers against malicious attacks.
If we wish to use your personal data for any other purpose, we will inform you in advance. You will also be given the opportunity to stop or withdraw your consent to the use of your personal data for purposes other than those listed above.

HOW WE USE AGGREGATED AND ANONYMISED DATA

We may share anonymous usage data that does not identify you with third parties. We may combine your information with that of other users of our website and share the resulting data with third parties in aggregated and anonymised form in order to improve the design and operation of our software tools, thereby increasing their effectiveness for all users, and to enable us to assess the monetary value of our website, which helps us provide our services.

WHO WE SHARE YOUR INFORMATION WITH

We will share non-anonymised information about you with other organisations only where we have your permission to do so in accordance with this Policy or where we believe that disclosure is necessary for legal reasons relating to the website.

We work with analytics service providers and may receive information about you from them. The third party with which we currently work is listed below. We may begin working with third parties not included on the list or cease working with third parties that are listed.

THIRD PARTY AND WHY WE WORK WITH THEM

Google Analytics To monitor website performance and user experience.

In addition, we may disclose your personal data to third parties:

• where we are required to disclose or share your personal data in order to comply with legal or regulatory obligations or requirements;
• in order to enforce or apply the Terms of Use and other agreements, or to investigate possible breaches; and/or
• in order to protect the rights, property or safety of users of our website, application and newsletter.

HOW WE USE COOKIES, PIXELS AND LOCAL STORAGE

Cookies are small data files stored on your computer, mobile phone or other device. Pixels are small blocks of code on websites or in emails that allow another server to measure website or email views and are often used together with cookies. HTML5 local storage is a small database located within your browser that websites may use to store their data and speed up processing. We may use all three technologies from time to time to improve your user experience.

Cookies perform many different functions, such as enabling efficient navigation, storing your preferences and generally improving your use of our website. Cookies make interactions between you and our website faster and easier. We use cookies to distinguish you from other users of the website. This helps us provide you with a good experience when you use the website and allows us to improve it. Cookies and other similar technologies, such as local storage, also assist with authentication so that we can provide personalised content.

The individual cookies we use and the reasons for using them are listed below:

Please consult the additional information for your device to learn how to remove or block cookies. Please note that doing so may affect your ability to use the website. When using your device, you may encounter third parties that use cookies and similar technologies. We are not responsible for those third parties or for anything they may place on your device or in your browser.

DATA SECURITY

All information you provide to us is stored on servers owned and operated by Plus Hosting, unless it is shared with third parties such as Google Analytics, as indicated in the list of third parties with which we work above.

YOUR RIGHTS

We believe it is important that you are able to exercise control over your personal data.

You have the right to ask us not to process your personal data for marketing purposes. You may exercise your right to prevent such processing at any time by contacting us at info@somoborac.com

You have the legal right to request a copy of the personal data we hold about you. We will first ask you to verify your identity by providing two appropriate identification documents. We will supplement, correct or delete personal data contained in our files. You may also request the rectification or erasure of personal data, as well as the restriction of the processing of your personal data. We will comply with your requests in accordance with applicable law.

If you wish to lodge a complaint regarding the processing of your personal data, please contact us first.

If you wish to stop using the website, you may do so. If you do, you may remove the cookies we have placed on the devices used to access the website.

CHANGE OF CONTROL

If ownership of our company changes, we may transfer your information to the new owner so that the new owner can continue to operate the website and provide the services. The new owner will be required to comply with this Policy.

CHANGES TO OUR POLICY

Any changes to this Policy will be posted on this page. If the changes are material, we will notify you by email or by another appropriate means, for example, when you next access the website.

WE ARE EASY TO CONTACT AND WANT TO HEAR FROM YOU

We welcome all questions, comments and requests relating to this Policy. You can contact us by email at info@somoborac.com

WHO WE SHARE YOUR INFORMATION WITH

Protecting your privacy is important to us. We will therefore not share your personal data with third parties except for the purposes described in this Policy, where we have your permission, or where sharing is necessary to comply with legal or regulatory obligations.

In organising and carrying out SoMo Borac activities, we cooperate with other organisations and companies that provide certain services to us. These include ICTPLUS d.o.o., which is responsible for the technical maintenance of the website www.somoborac.com.

This means that ICTPLUS d.o.o. may, in certain cases, have access to personal data processed through the website, solely to the extent necessary for technical maintenance, protection, security and the proper operation of the website.

We also work with analytics service providers, such as Google Analytics, through which we may collect information about use of the website in order to monitor its effectiveness and improve the user experience.

Our service providers are required to process confidential information solely in accordance with our instructions, for clearly defined purposes and under the relevant agreements. They are also required to apply appropriate technical and organisational security measures and to maintain the confidentiality of personal data.

We may begin working with new service providers or cease working with existing providers. We will inform you of any material changes to the way in which your personal data is shared and processed by updating this Policy.